1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact information (e.g., email address, phone number when you contact support)
• Apple ID-related information (for in-app purchases and progress sync)
• Player profile information (e.g., username, avatar, game preferences)

1.2 Non-Personal Information

We automatically collect non-personal information about your use of the Game and website, including:

• Device information (model, iOS version, unique device identifiers, screen resolution)
• Game usage data (play time, levels completed, in-game actions, performance metrics)
• Location data (only if you grant permission, used to provide region-specific content)
• Crash reports and technical logs (to improve game stability)
• Website usage data (pages visited, time spent, referring URLs)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the Game and website
• To process in-app purchases and validate transactions
• To sync game progress across your devices (via iCloud)
• To respond to your support requests and provide customer service
• To personalize your gaming experience (e.g., recommend levels, adjust difficulty)
• To analyze usage trends and optimize game performance
• To send important updates (e.g., security alerts, bug fixes)
• To comply with legal obligations and protect our rights

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

• With service providers who assist us in operating the Game and website (e.g., cloud hosting, analytics), who are bound by confidentiality agreements
• To comply with applicable laws, regulations, or legal processes
• To protect the rights, property, or safety of Hexbound Echo: Rupture, our users, or others
• In connection with a merger, acquisition, or sale of assets (if required, you will be notified)

3.1 Third-Party Services

We work with the following third-party service providers to help us operate and improve the Game:

• Apple Inc.: We use Apple's iCloud service for progress sync, and the App Store for in-app purchases. Their privacy policy is available at https://www.apple.com/legal/privacy/.
• Google Firebase: We use Firebase for crash reporting and analytics to improve game performance. Their privacy policy is available at https://firebase.google.com/support/privacy.

4. Data Storage and Security

We store your information on secure servers protected by industry-standard encryption and security measures. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After you request deletion of your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

5. Children's Privacy

The Game is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately. If you believe we may have collected information from a child under 13, please contact us at wcskja@sohu.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and improve your experience. Cookies are small files that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off.
• Analytics Cookies: These cookies help us understand how visitors interact with the website, by collecting and reporting information anonymously.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information (contact us at wcskja@sohu.com)
• Opt out of non-essential data collection (via device settings)
• Request a copy of your game data (subject to applicable privacy laws)
• Withdraw consent for data collection (may limit certain game features)

7.1 Account Deletion

You have the right to request deletion of your game account and associated personal data at any time. To do so:

1. Open Hexbound Echo: Rupture on your device
2. Go to Settings > Account > Delete My Data
3. Follow the on-screen instructions to confirm deletion

Alternatively, you can contact our support team at wcskja@sohu.com with the subject "Account Deletion Request", and we will process your request within 30 days, in compliance with applicable laws.

7.2 California Consumer Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose about you
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell your personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at wcskja@sohu.com.

7.3 European User Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right to withdraw consent at any time

To exercise these rights, please contact us at wcskja@sohu.com. We will respond to your request within 30 days.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: wcskja@sohu.com
• Phone: +43 67844175244